At Amar Provision Store, customer satisfaction is our priority. This Refund Policy explains the conditions under which refunds, returns, and replacements are processed.

1. Eligibility for Returns

You may request a return or replacement if:

• The product is damaged or defective

• The wrong product is delivered

• The product is missing from your order

• The product has quality issues

📌 Note: Requests must be made within 24–48 hours of delivery.

2. Non-Returnable Items

The following items are not eligible for return or refund:

• Perishable goods (e.g., fresh grocery items, vegetables, fruits, dairy products)

• Opened or used products

• Items damaged due to misuse or improper handling

• Products purchased under special offers or discounts (unless defective)

3. Return Process

To initiate a return or refund request, please contact us with:

• Order ID

• Product details

• Reason for return

• Supporting images (if applicable)

📞 Contact: +91 95407 08039

4. Refund Process

• Once the return is approved, we will process your refund.

• Refunds will be credited to the original payment method within 5–7 business days.

• In case of Cash on Delivery (COD), refunds may be processed via bank transfer or store credit.

5. Replacement Policy

• Eligible products may be replaced instead of refunded, subject to availability.

• Replacement requests will be processed after verification of the issue.

6. Cancellation Policy

• Orders can be canceled before dispatch.

• Once the order is shipped, cancellation may not be possible.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time without prior notice. Updates will be effective immediately upon posting on the website.

8. Contact Us

For any questions regarding refunds or returns, please contact us: